How to order ?


Masterbits products are available through specialized dealers / retail shops around the world or most conveniently though our worldwide mailorder service.

Masterbits USA website
USA-, Canada- & South America residents please use the ONLINE SHOP at  WWW.MASTERBITS.COM


Every order will be shipped within 24 hours !


How to order ...

Web Shop
Just click the >shopping cart< symbols for a
SSL secure online order!
buy1xb.jpg (4726 Byte)  or Bestell-Knopf in Listen            
The >accept cookies option< of your browser must be "on"!

Order form
Just fill out the form and send it online right now.

by telefax

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available 24hrs · 365 days/year
Print out a ready to use Order form !

by mail

Please mail to
Postfach 1411, D 27781 Wildeshausen

Print out a ready to use order form.

by phone

(++ 49)    4 4 3 1 - 1 7 9 7
You can reach our customer service
weekdays - 9.00 - 16.00 CET
or leave your order on our answering machine
24 hours a day - 7 days a week.

But remember, to speak clearly and slowly and spell words where necessary. Operators speak German or English!

by Email

Use any of the Že-mail-buttonŽ in this website.

How to pay  ...

by credit card
We accept VISA- / MASTER & AMEX-Cards.
Be shure to include the name of the credit card holder as seen on the card, the type of card, the credit card number & the & expiration date.

C.O.D. (mail)
"Cash on delivery"
(only available inside Germany)

Euro-Check drawn in "EURO" only !
(only available inside Europe)

only Europe (€) or US ($) funds
(registered letters only) - or

Bank transfer - please make a bank fee free transfer to

Acc. holder  MASTERBITS  GmbH
Acc. No.  000 89 12 308
Bank  Postbank Hannover
Bank No.  250 100 30

Please include a copy of your transfer form !

Shipping fees table

Destination Delivery method shipping fee

Germany POST / Standard €  5,00
Germany POST / Express € 11,90
Germany UPS / Standard €  9,00
Germany UPS / Express € 25,00

Europe POST / Standard €  9,00
Europe POST / Express € 17,90
Europe UPS / Express € 35 - 70*

World POST / Standard € 11,90
World POST / Express € 25,00
World UPS / Express € 70 - 120*
World FEDEX / Express € 75 - 125*

* The cost for international UPS & Fedex shipments depend on the weight and the exact destination. The automatically calculated shipping cost in our Online store is based on an average and may therefore differ from the actual cost. Please contact our customer service if you have any questions!


Our return policy WeŽll replace any defective product immediately at our cost, however we cannot accept returns for any other reasons. Fortunately the error rate is below 1% so far. If you happen to receive a defective product, please call us or send us a message within 5 business days of purchasing the item/s and request a return merchandise authorization number (RMA). Packages returned to us without a RMA # will not be accepted.

For your convenience orders received from countries that are covered by our known distributors are automatically forwarded to the respective companies!


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